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Announcement: PT at COVID level 4. As a registered essential supplier PT are open for ordering and most of our products are ready to ship.

Refund Policy

PT Refund Policy Details

Refund Policy

We can process refunds only for items directly purchased from the PT ONLINE SHOP. Refunds will be in accordance with our terms and conditions obtainable from

In order to obtain a refund you must provide your correct email address and reference number from your Receipt of Order Confirmation. You will be notified by email of your refund once the goods have been received and processed. The refund will be in the same form of payment (to the same account) originally used for purchase and the actual amount showing in your account may be subjected to the same small fluctuations due to exchange rate as for the purchase.

PT Limited reserves the right to modify this refund policy at its discretion or against any customer it believes is abusing this policy.